INTERNET TECHNOLOGY FACTORS ON INFORMATION QUALITY AND SUPPLY CHAIN MANAGEMENT PERFORMANCE

Abstract

Managers have believed that Internet can enhance Supply Chain Management (SCM) decision making by providing on real time information and enabling collaboration between trading partners. Supply Chain Management have a lot of practices depend on information sharing, the Internet has become one of the tools for these practices which make the operation inside the organization more performance and effective in the same time. It is argued that the internet is playing an important role in exchange information, and is strengthening the relationship between suppliers and organization’s managers. Many other researchers stress the need to future research on the impact of internet on supply chain process specifically. Up to date the research on the relationship between the acceptance of internet technology applications factors on the information exchange and its influence on the performance of supply chain management is still limited. For that this paper would investigate the internet technology acceptance factors such as trust, ease of use, usefulness, security, self-efficacy, self-commitment, management support and user technical support as the main antecedent for information sharing among the employees. This paper also discusses the impact of information sharing towards supply chain management performance. The review of the past research and in-depth theoretical review will justify the proposed relationship.