TEAM BASED MANAGEMENT FOR EFFECTIVE SERVICE DELIVERY IN SECONDARY SCHOOLS IN RIVERS STATE

Abstract

The paper examined team based management for effective service delivery in secondary schools in Rivers State. The paper adopted the desk study approach to review literature from textbooks, journals, internet and verbal engagements. Team based management dimensions were tied with those of service delivery. Team communication and instructional service delivery of the members who are teachers. The team leader being the principal or whoever appointed as the leader owes the team members communication role and vice-versa each member of the team. Team co-ordination and students performance was also isolated since the major theme of operation in school lies in the students. Resolving team member conflicts and teacher capacity was highlighted as necessary since conflict is inevitable in any team. The paper concluded by stating that team based management ensures that goal attainment is seen as common goal among members of the team.